Company details
Menu
WFH Labs / IT terms explained

IT and cybersecurity terms, explained.

Short explanations, a practical example and a link to related help. You do not need to learn these terms before contacting us.

21 terms

Backup

A separate copy of data that can be used to restore it after loss or damage.

In practice: A successful backup job does not prove that recovery works. A restore test checks whether the copy can actually be used.

Related help: Infrastructure & modernisation ↗

Cloud

Computing services rented from a provider rather than all running on equipment you operate.

In practice: A cloud-hosted application still needs access management, maintenance responsibilities and a recovery plan.

Related help: Infrastructure & modernisation ↗

Cyber Resilience Act (CRA)

An EU regulation that sets cybersecurity, vulnerability handling and reporting requirements for products with digital elements.

In practice: A manufacturer may need to maintain a vulnerability process throughout a product’s support period and report certain actively exploited vulnerabilities or severe incidents.

Related help: CRA preparation & reporting support ↗

DevSecOps

Including security checks and responsibilities in the way software is built, released and maintained.

In practice: Checking dependencies during a build helps only if somebody reviews relevant findings and takes action.

Related help: Cybersecurity & audit preparation ↗

Disaster recovery

The arrangements for restoring systems after a serious disruption.

In practice: A recovery plan identifies what to restore first, who will do it and how the restored service will be checked.

Related help: Infrastructure & modernisation ↗

Fractional leadership

An agreed part-time leadership role instead of a full-time appointment.

In practice: An external technical lead may review decisions and coordinate work on a regular schedule. Availability must be agreed.

Related help: External technical leadership ↗

ISO 27001

An international standard for managing information security through a management system.

In practice: Technical safeguards are part of the work. Certification also considers the organisation’s management processes and is assessed by a certification body.

Related help: Cybersecurity & audit preparation ↗

Reference: ISO/IEC 27001

IT architecture

How applications, infrastructure and data fit together.

In practice: If your sales system relies on a warehouse application, the connection and its operating needs are part of the architecture.

Related help: IT systems & architecture review ↗

Migration

Moving a system, application or data from one setup to another.

In practice: Moving an application to a new server needs testing, an agreed cutover and a way to recover if the move fails.

Related help: Infrastructure & modernisation ↗

NIS2

An EU directive setting cybersecurity requirements for certain organisations, implemented through national law.

In practice: Whether your organisation is covered and which obligations apply depends on its circumstances and the relevant national rules.

Related help: Cybersecurity & audit preparation ↗

Reference: NIS2 directive

Penetration test

An authorised security test that attempts to exploit weaknesses within an agreed scope.

In practice: A test might examine whether an attacker can access data through a web application. Fixing the reported issues is a separate piece of work.

Related help: Security findings & fixes ↗

Remediation

Work to fix a problem or reduce its risk, followed by a check of the result.

In practice: After an audit identifies an exposed internal tool, remediation might mean changing access, testing it and recording the change.

Related help: Security findings & fixes ↗

SBOM

A software bill of materials: a list of the components included in a software product.

In practice: It helps a team check whether a newly reported vulnerability concerns a library used in its product. The list itself does not fix anything.

Related help: CRA preparation & reporting support ↗

Technical debt

Earlier technical choices that make later changes or maintenance harder.

In practice: A temporary integration that becomes permanent may require extra work every time either system changes.

Related help: IT systems & architecture review ↗

Total cost of ownership

The cost of using and maintaining a solution over a chosen period, including more than its purchase price.

In practice: A comparison might include setup, licences, hosting, support, training and the eventual cost of moving away.

Related help: Technology & supplier decisions ↗

Vendor lock-in

Dependence on a supplier or technology that makes switching difficult or expensive.

In practice: Data export limits or proprietary integrations can increase the work needed to leave a platform.

Related help: Technology & supplier decisions ↗

VEX

Vulnerability Exploitability eXchange: information about whether a known vulnerability affects a particular product.

In practice: A component may contain a vulnerable function that the product never uses. That conclusion needs technical justification and review when the product changes.

Related help: CRA preparation & reporting support ↗

Vulnerability

A weakness that could be used to compromise a system or its information.

In practice: An unpatched application may allow someone to access data they should not be able to see.

Related help: Security findings & fixes ↗
Next step / Start with your situation

You do not need to know the technical term.

Tell us what is happening, what it affects and when you need help. We’ll discuss whether we can help and what a useful first piece of work would be.